Frequently Asked Questions
Everything you need to know about shopping with Foxwood Clothing.
What is your standard shipping timeframe?
We offer standard shipping across Australia which typically takes 3-5 business days. International orders may take between 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a store credit or refund.
How can I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our garments are designed for a relaxed, comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within one hour of placement if you need to make changes, and we will do our best to assist.
Are Foxwood Clothing garments ethically made?
Yes, we are committed to ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and sustainable sourcing for all our signature fabrics.
